{"id":1326,"date":"2019-02-26T11:33:25","date_gmt":"2019-02-26T10:33:25","guid":{"rendered":"https:\/\/cabinet-arc.maxtab.fr\/?page_id=1326"},"modified":"2025-04-25T12:46:53","modified_gmt":"2025-04-25T10:46:53","slug":"hachette-livre","status":"publish","type":"page","link":"https:\/\/www.cabinet-arc.fr\/en\/our-customers-testify\/hachette-livre\/","title":{"rendered":"Hachette Livre"},"content":{"rendered":"\n<div class=\"row\">\n<div class=\"6u 12u$(small)\"><strong>Hachette Livre<\/strong><br><strong>Business:<\/strong> France&#8217;s leading publishing group, founded in 1826. A Lagard\u00e8re Group subsidiary since 1981<\/div>\n<div class=\"6u$ 12u$(small)\"><strong>Workforce:<\/strong> 7,104 employees<br><strong>Sales:<\/strong> \u20ac2m<br><strong>Head office:<\/strong> Paris (75)<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">\u00a0<\/h2>\n\n<h2 class=\"wp-block-heading h2-page\">Hachette Livre &amp; Cabinet ARC: A long-term partnership<\/h2>\n\n<h3 class=\"wp-block-heading h3-page\">Eric Scherrer &#8211; Credit Manager<\/h3>\n\n<div class=\"wp-block-image left image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.youtube.com\/watch?v=R2HY4XmLUos\" data-fancybox=\"\"><img decoding=\"async\" width=\"736\" height=\"512\" data-src=\"https:\/\/cabinet-arc.fr\/wp-content\/uploads\/clients-hachette-eric-scherer-01.jpg\" alt=\"Eric Scherrer describes how ARC handles their collection cases\" class=\"wp-image-2201 lazyload\" data-srcset=\"https:\/\/www.cabinet-arc.fr\/wp-content\/uploads\/clients-hachette-eric-scherer-01.jpg 736w, https:\/\/www.cabinet-arc.fr\/wp-content\/smush-webp\/clients-hachette-eric-scherer-01-431x300.jpg.webp 431w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 736px; --smush-placeholder-aspect-ratio: 736\/512;\" data-original-sizes=\"(max-width: 736px) 100vw, 736px\" \/><\/a><\/figure><\/div>\n\n<p>&#8220;I&#8217;ve been a client of ARC for several years now, and we&#8217;re <strong>looking forward to continuing our partnership, since we&#8217;re satisfied with the relationship<\/strong> we&#8217;ve established over the years.<\/p>\n\n<p>What we appreciate about Cabinet ARC is that they have <strong>respected the specifications we set them<\/strong> from the outset, namely that we wanted to be kept constantly informed of developments in the files, and above all we wanted to keep the customer relationship as intact as possible, despite occasional collection problems, since we work with them on a long-term basis.<\/p>\n\n<div class=\"wp-block-image right image\"><figure class=\"alignleft is-resized\"><a href=\"https:\/\/www.youtube.com\/watch?v=oG4u3wzVrlw\" data-fancybox=\"\"><img decoding=\"async\" data-src=\"https:\/\/cabinet-arc.fr\/wp-content\/uploads\/clients-hachette-eric-scherer-02.jpg\" alt=\"Eric Scherer: ARC is always at the forefront of debt collection\" class=\"wp-image-2204 lazyload\" width=\"456\" height=\"316\" data-srcset=\"https:\/\/www.cabinet-arc.fr\/wp-content\/uploads\/clients-hachette-eric-scherer-02.jpg 736w, https:\/\/www.cabinet-arc.fr\/wp-content\/smush-webp\/clients-hachette-eric-scherer-02-431x300.jpg.webp 431w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 456px; --smush-placeholder-aspect-ratio: 456\/316;\" data-original-sizes=\"(max-width: 456px) 100vw, 456px\" \/><\/a><\/figure><\/div>\n\n<p><\/p>\n\n<p>ARC&#8217;s strengths<strong> are responsiveness, professionalism and respect for the customer relationship<\/strong>, which is very important to us, because when we entrust a debt collection case to them, it&#8217;s because we&#8217;ve exhausted our <a href=\"https:\/\/cabinet-arc.fr\/recouvrement-de-creances\/\">amicable collection<\/a> methods ourselves, and that&#8217;s<strong> when ARC can provide a plus without, however &#8211; and this is very important &#8211; damaging the customer relationship<\/strong>. &#8220;. Hachette Livre and Cabinet ARC: A partnership for better <a href=\"https:\/\/cabinet-arc.fr\/gestion-du-poste-clients\/\">accounts receivable management<\/a>.<\/p>\n\n<p>Mr Scherer attended the breakfast debate attended by Geoffroy Roux de B\u00e9zieux, President of MEDEF, on October 22, 2019. This was another opportunity for him to express<strong> his satisfaction with<\/strong> ARC&#8217;s collaboration and management of debt collection cases. Find out what he thinks.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 Hachette Livre &amp; Cabinet ARC: A long-term partnership Eric Scherrer &#8211; Credit Manager &#8220;I&#8217;ve been a client of ARC for several years now, and we&#8217;re looking forward to continuing our partnership, since we&#8217;re satisfied with the relationship we&#8217;ve established over the years. What we appreciate about Cabinet ARC is that they have respected the<a href=\"https:\/\/www.cabinet-arc.fr\/en\/our-customers-testify\/hachette-livre\/\"> Read more <span class=\"sr-only\">&#8220;Hachette Livre&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":1194,"parent":2366,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1326","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/pages\/1326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/comments?post=1326"}],"version-history":[{"count":0,"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/pages\/1326\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/pages\/2366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/media\/1194"}],"wp:attachment":[{"href":"https:\/\/www.cabinet-arc.fr\/en\/wp-json\/wp\/v2\/media?parent=1326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}