“I’ve been a client of ARC for several years now, and we’re looking forward to continuing our partnership, since we’re satisfied with the relationship we’ve established over the years.
What we appreciate about Cabinet ARC is that they have respected the specifications we set them from the outset, namely that we wanted to be kept constantly informed of developments in the files, and above all we wanted to keep the customer relationship as intact as possible, despite occasional collection problems, since we work with them on a long-term basis.
ARC’s strengths are responsiveness, professionalism and respect for the customer relationship, which is very important to us, because when we entrust a debt collection case to them, it’s because we’ve exhausted our amicable collection methods ourselves, and that’s when ARC can provide a plus without, however – and this is very important – damaging the customer relationship. “. Hachette Livre and Cabinet ARC: A partnership for better accounts receivable management.
Mr Scherer attended the breakfast debate attended by Geoffroy Roux de Bézieux, President of MEDEF, on October 22, 2019. This was another opportunity for him to express his satisfaction with ARC’s collaboration and management of debt collection cases. Find out what he thinks.
