Cabinet ARC
102-104 Avenue Edouard Vaillant

Hachette Livre - Client of Cabinet ARC for debt collection mission

Hachette Livre case

Hachette Livre
Activity : First French publishing group created in 1826. Subsidiary of the Lagardère Group since 1981
Workforce : 7.104 employees
Sales : 2 M€
Headquarters : Paris (75)

Hachette Livre & Cabinet ARC: A long term partnership


Eric Scherrer témoigne de la prise en charge de leurs dossiers de recouvrement par le Cabinet ARC

« I have been a Cabinet ARC customer for some years and we aim to continue our partnership as we are pleased with the relationship that has been established over the last few years.

What we like about Cabinet ARC is that it has respected the terms and conditions we set at the beginning, namely, that we wanted to be constantly kept informed of the progress of cases and in particular we wanted to keep customer relations as intact as possible, despite the occasional collection problems insofar as we have to work with them in the long term.

The strengths of Cabinet ARC are its responsiveness, professionalism, and respect for customer relations, which is very important for us because when we entrust a debt collection case to them it means we have exhausted our debt collection resources and then Cabinet ARC brings something extra without, and this is very important, damaging customer relations.

Hachette Livre and the Cabinet ARC: A partnership for a better credit management