Cabinet ARC
102-104 Avenue Edouard Vaillant
92100 BOULOGNE BILLANCOURT

Volumen Customer of Cabinet ARC for debt collection

Volumen

Laurent Lemaire
Credit Manager

“To my knowledge, the prior action of defining and identifying seizable assets is a specific feature of Cabinet ARC. We haven’t seen it anywhere else, and I think it’s a very strong added value.

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Laurent Amira
Credit and Collection Manager

“The results are in and we are fully satisfied with ARC’s performance in debt collection.”

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Eric Scherrer
Credit Manager

Read Mr. Scherrer’s account of how ARC’s lawyers handled debt collection cases for the Hachette Livre group.

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Denise Bechard
Collections and Litigation Manager

“We put our trust in Cabinet ARC, who were already handling RICOH’s litigation, and were therefore perfectly familiar with our problems. They offered us a tailor-made training course, based on concrete cases from our own customers.”

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Christophe Guillemaille
Credit Manager

Mr. Guillemaille’s opinion on the quality of debt collection cases handled by ARC’s lawyers. A partnership that has lasted since 2007.

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Philippe Mc Vean
Treasurer & Credit manager

“In particular, the law of securities makes it possible to compensate for the uncertainty of enforcement methods, which are not always effective in the event of debtor default. ARC’s expertise can prove invaluable in advising on the establishment of such securities.”

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Philippe Decaudin
Manager

Credit Management Conseils et Assurances recommends Cabinet ARC for debt collection, read the opinion of Mr. Decaudain, its director.

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Christophe Ferrie
Credit Manager

“The strong points of our collaboration with Cabinet ARC are, I’d say, three times the same letter, the letter P: P as in professional, because we’re highly technical and very present. P also stands for…”

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Jean-Richard Tessier
Chief Financial Officer

“ARC Cabinet is very fast, I think they know how to ask us instantly when there’s a need to make a decision very quickly, they know where to find decision-makers.”

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Hubert Carbonel
Credit-Manager

“Our relationship with Cabinet ARC is particularly focused on our customers in very serious difficulty, for whom amicable collection has been unable to produce any results.”

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Paul Haman
Credit Management Director

The strengths of the firm in this context are its expertise in. You get the feeling that you’re dealing with people from the firm who are in their field…

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Sophie Milliot
Administrative and Financial Director

“We’re having a lot of problems with the quality of our invoices and with paying them. That’s why I called on ARC to help us speed up the process.

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Jérôme Mandrillon
Credit Manager

“But what really appealed to me was ARC’s legal expertise in using the right procedure, making the right protective seizures, as they explained, and enabling a rapid return of funds.”

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Monique Zaccardelli
Administrative and Financial Director

“Because I was sure of getting a real return on my investment with Cabinet ARC. They’re highly-skilled business lawyers, able to handle complex cases, and with a real mastery of negotiation.”

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Olivier Nosal
Chairman and Chief Executive Officer

Mr. Nosal presents his experience of international debt collection, with the aim of preserving the business relationship, thanks to the legal experts at Cabinet ARC.

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Francesco Vinci
Loans and Litigation Manager

“The follow-up is very good, the teams are responsive so we are satisfied with this partnership and that’s why we continue to trust Cabinet ARC.”

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Volumen
Business: Publisher – Distributor
Employees: 250
Sales: €2m
Head office: Paris (75)

Volumen & Cabinet ARC: The benefits of partnership

Christophe Guillemaille – Credit Manager

Christophe Guillemaille describes how ARC managed Volumen's debt collection.“We chose ARC because they were exactly what we were looking for. Since 2007, we have transferred 50% of our out-of-court export business to ARC, as well as 15% of our business in France.

In fact, we have gained around 20-21 days of DSO from this partnership over the last three years, compared with the 15 days of DSO gained internally over five years. That’s the main gain.

The other gain is theautomation of our information flow with the Cabinet. These are effectively daily flows, accounting documents, movements on the aged trial balance, on the accounting ledgers, which enable the firm to react quickly to our receivables and to our customers.
ARC also handles all litigation: 100% of litigation files are handled by the firm, which takes care of all legal procedures.

A partnership with Cabinet ARC enabled us to align our credit policy with this service provider, which was very important, first and foremost. Secondly, we made significant financial gains in terms of payment times and savings on potential profit and loss. Also, complete transparency with our customers: this was also the most important thing in defining our credit policy.