Cabinet ARC
102-104 Avenue Edouard Vaillant
92100 BOULOGNE BILLANCOURT

Volumen Customer of Cabinet ARC for debt collection

Volumen case

Laurent Amira
Credit and Collection Manager

“The results are in and we are fully satisfied with ARC’s performance in debt collection.”

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Monique Zaccardelli
Administrative and Financial Director

“Because I was sure of getting a real return on my investment with Cabinet ARC. They’re highly-skilled business lawyers, able to handle complex cases, and with a real mastery of negotiation.”

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Jean-Richard Tessier
Chief Financial Officer

“ARC Cabinet is very fast, I think they know how to ask us instantly when there’s a need to make a decision very quickly, they know where to find decision-makers.”

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Olivier Nosal
Chairman and Chief Executive Officer

Mr. Nosal presents his experience of international debt collection, with the aim of preserving the business relationship, thanks to the legal experts at Cabinet ARC.

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Denise Bechard
Collections and Litigation Manager

“We put our trust in Cabinet ARC, who were already handling RICOH’s litigation, and were therefore perfectly familiar with our problems. They offered us a tailor-made training course, based on concrete cases from our own customers.”

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Philippe Mc Vean
Treasurer & Credit manager

“In particular, the law of securities makes it possible to compensate for the uncertainty of enforcement methods, which are not always effective in the event of debtor default. ARC’s expertise can prove invaluable in advising on the establishment of such securities.”

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Francesco Vinci
Loans and Litigation Manager

“The follow-up is very good, the teams are responsive so we are satisfied with this partnership and that’s why we continue to trust Cabinet ARC.”

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Christophe Ferrie
Credit Manager

“The strong points of our collaboration with Cabinet ARC are, I’d say, three times the same letter, the letter P: P as in professional, because we’re highly technical and very present. P also stands for…”

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Sophie Milliot
Administrative and Financial Director

“We’re having a lot of problems with the quality of our invoices and with paying them. That’s why I called on ARC to help us speed up the process.

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Christophe Guillemaille

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Jérôme Mandrillon
Credit Manager

Read Mr Mandrillon's account of how ARC's lawyers handled debt collection cases for the LafargeHolcim group.
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Laurent Lemaire
Credit Manager

“To my knowledge, the prior action of defining and identifying seizable assets is a specific feature of Cabinet ARC. We haven’t seen it anywhere else, and I think it’s a very strong added value.

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Philippe Decaudin
Manager

Credit Management Conseils et Assurances recommends Cabinet ARC for debt collection, read the opinion of Mr. Decaudain, its director.

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Eric Scherrer
Credit Manager

Read Mr. Scherrer’s account of how ARC’s lawyers handled debt collection cases for the Hachette Livre group.

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Paul Haman
Credit Management Director

Read Mr. Haman's account of how ARC's lawyers handled the ACCOR group's debt collection cases.
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Hubert Carbonel
Credit-Manager

“Our relationship with Cabinet ARC is particularly focused on our customers in very serious difficulty, for whom amicable collection has been unable to produce any results.”

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Volumen
Activity : Publisher – Distributor
Workforce : 250 employees
Sales : 2 M€
Headquarters : Paris (75)

Volumen & le Cabinet ARC : The gains from the partnership

Christophe GUILLEMAILLE – Credit Manager

Christophe Guillemaille témoigne de la gestion du recouvrement de créances de Volumen par le Cabinet ARC« The choice fell on Cabinet ARC which in fact had everything we were looking for. We have passed over 50% of our amicable export customers to Cabinet ARC since 2007 and also 15% of our France clientele.

The gain, actually, we have with this partnership is around 20-21 DSO over the past three years, compared with 15 DSO internally achieved over five years. That is the main gain.

The other gain is automating our flow of information with Cabinet ARC. These are actually daily flows, accounting documents, movements that participate in the aged balance, on ledgers and allow for Cabinet ARC to respond in terms of our receivables and in relation to our customers.
Cabinet ARC is also responsible for all the litigation side: they monitor 100% of litigation cases and handle all judicial proceedings.

A partnership with Cabinet ARC has effectively allowed us to base our credit policy with this service provider, which was very important – that is the first thing; the second thing is the significant financial gains in terms of payment times and then in terms of savings on potential profits and losses. Also, complete transparency with our customers: that was also the most important thing in establishing our credit policyt. »